Terms and Conditions

What is Rezolutions Digital LLC?

Rezolutions Digital LLC, a Florida limited liability company (hereinafter “Rezolutions Digital” or “We/Us/Our” DBA Academy Ecommerce) provides services, products, and information via our website (located at https://academyecommerce.com), our Facebook Pages (located at https://facebook.com/academyecommerce), and other platforms which may be added or removed at any time. Collectively, these sites are referred to as the “Platform(s)” and include all versions accessible through all devices (such as mobile and desktop apps, web browsers, etc.).

All Users Agree to Our Terms & Conditions

All visitors (hereinafter “User(s),” “You,” or “Your”) to our platforms operated by Rezolutions Digital LLC (“Academy Ecommerce,” “Company,” “we,” or “us”) are subject to these Terms and Conditions (the “Terms & Conditions”). By accessing or using our platforms, purchasing our products (physical and/or digital), or subscribing to our services (collectively, the “Services”), you acknowledge and agree to be bound by these Terms & Conditions, which may be amended from time to time at our sole discretion.

Users of our Services may also be subject to additional terms and conditions specific to certain transactions, such as purchasing products or subscribing to services.

By using our Services, you represent that you are at least 18 years old and have the legal capacity to enter into this binding agreement. If you do not agree to these Terms & Conditions, please do not use our platforms, purchase our products, or subscribe to our services.

Refund and Cancellation Policy

Rezolutions Digital LLC ("Academy Ecommerce," "Company," "we," or "us") is committed to providing exceptional service. Due to the nature of our business and the accessibility of our digital products immediately upon purchase, we offer a refund policy as outlined below:

Digital Courses and Subscriptions:
- We provide a 2-day grace period for refunds, which begins on the date of purchase. Refunds are contingent upon the condition that the course has not been streamed or downloaded.
- If the course has been streamed or downloaded, no refund will be provided.
- If you are dissatisfied with the product and have not accessed the content within 48 hours of purchase, please contact us at hello@academyecommerce.com to request a refund.
Live Events:
- Refunds for live event tickets are available within the 2-day grace period, provided that the event has not yet taken place and the ticket has not been used.
- Tickets purchased within 2 days of the event are non-refundable.
General Conditions:
- This refund policy applies to all products, courses, and live events, unless otherwise specified.
- If special bonuses, such as one-on-one strategy calls, are included with a purchase, the use of such bonuses waives your right to a refund.

We are dedicated to customer satisfaction and will consider each request on a case-by-case basis. For any questions or to initiate a refund request, please contact us at hello@academyecommerce.com within the specified time frame.

All Users Agree to Our Privacy Policy

You agree to the terms of our Privacy Policy set forth at https://academyecommerce.com/privacy-policy and as may be amended from time to time.

Purchases and Subscriptions

We provide products in the form of physical goods and downloadable digital products. We also provide access and subscriptions to courses and course materials. Collectively, we refer to our products, services, courses, and subscriptions as “Our Products.” All purchasers of any of Our Products agree to the following conditions for any paid transaction with us (hereinafter “Payment Terms”).

You warrant and represent that you are authorized to use any payment method you provide to us (such as Shopify shop accounts, credit cards, Afterpay, or Klarna). You agree to indemnify us against losses we may sustain as a result of any breach of this warranty. We use third-party vendors to process payments for Our Products. These vendors are currently Shopify and Stripe. Visit Shopify and Stripe to view these vendors’ specific privacy policies and terms and conditions. Our Privacy Policy applies only to data over which we have control.

Digital Products and Subscriptions:

Trial and Monthly Subscriptions:
- Your subscription to an Academy Ecommerce digital product may begin with a trial period as specified during the promotion. Trial periods are non-refundable.
- Monthly subscriptions are non-refundable once initiated, regardless of the trial period.
Yearly Subscriptions:
- Yearly subscriptions are non-refundable once purchased, including any promotional or trial periods.
Refunds for Digital Products:
- Digital products such as courses are refundable only if the request is made within 2 days of purchase and no content has been streamed.
- If you are dissatisfied and meet the refund criteria, please contact us at hello@academyecommerce.com.

Physical Products:

Return Policy:
- Our physical products (“Physical Products”) are refundable if returned to us in unused condition within 5 days following delivery to you.
- Physical Products must be in the same condition in which you received them and must be returned in the original packaging with any labels intact.
- You are responsible for the shipping costs for any returns. Shipping costs are non-refundable and remain your responsibility.
- Within 30 days following receipt of any returned Physical Product, we will issue a refund of the purchase price via the same payment method used for the purchase.

General Conditions:

We reserve the right to change the costs of our Products at any time. Please check our platforms for the latest pricing.

Terms of Subscription Renewal

Your subscription to Academy Ecommerce products will automatically renew unless canceled. We will continue to bill your payment method on a monthly basis for your subscription fee until you cancel.

Monthly Subscriptions:
- Monthly subscriptions automatically renew each month at the stated retail price.
- If the automatic payment for the monthly fee does not process, we will notify you and request an update to your payment information for three business days. If no update is received within those three days, and you update your information afterward, the new monthly fee will be applied, and we cannot honor the previous fee.
- If you wish to cancel your subscription, you must notify us at hello@academyecommerce.com at least 3 days prior to the next billing cycle.
- If cancellation is requested after this period, it will take effect in the following billing cycle.
Yearly Subscriptions:
- Yearly subscriptions will receive an email notification prior to renewal, offering the option to renew at the original yearly price.
- If the automatic payment of the yearly price does not process, we will notify you and attempt to process the payment for 3 business days. If we are unable to receive payment within those three days, the new yearly price will be applied.

For any subscription-related inquiries or to initiate a cancellation, please contact us at hello@academyecommerce.com.

Conduct of Users

Users of Our Platforms understand and agree that Our Platforms may only be used for lawful purposes and in accordance with these Terms & Conditions.

Users of Our Platforms represent that You are of legal age and capable of forming a binding contract with Us. These Terms & Conditions are a binding contract.

Prohibited Conduct: Users of Our Platforms understand and agree that You will not engage in any of the following conduct (collectively “Prohibited Conduct”):

You will not violate or encourage the violation of any local, state, national, or international law or regulation.
You will not collect or store personal data about other Users of our Platforms or solicit personal information from any other Users of our Platforms.
You will not act in any manner which will cause other Users to believe that You are any other person or entity other than who You actually are or cause other Users to believe that You represent any other person or entity other than who You actually represent.
You will not submit or distribute any so-called “spam” or “junk mail” or “chain letters” or otherwise promote any commercial endeavor.
You will not solicit money, goods, or services for private gain.
You will not disrupt or interfere with the security or use of our Platforms.
You will not damage our Platforms through the submission or use of any damaging software or other actions.
You will not use or attempt to use any other User’s account or identity.
You will not attempt to gain unauthorized access to any User’s account or to any of Our Platforms.
You will not engage in any conduct that may interfere with any User’s or third-party’s ability to access or enjoy Our Platforms.
You will not assist any third-party in engaging in any Prohibited Conduct.

Links to our Platforms: You may provide links to the home page of Our Platforms but not to any other content within Our Platforms. You may not provide links that frame Our content. You may not provide links in a manner that may damage Our reputation or that might indicate any form of association with Us or endorsement by Us.

Intellectual Property

You agree that any content submitted by you at any time to or through any of our platforms (hereinafter “Submitted Content”) becomes our sole and exclusive property. Submitted Content includes, but is not limited to, questions, comments, emails, chats, messages, or other writings, photographs, audio and/or video recordings, and all other content in any medium of expression.

In the event that these Terms & Conditions in the applicable jurisdictions do not convey all rights to any Submitted Content, you hereby grant to us a non-exclusive, royalty-free, perpetual, transferable, and sublicensable license to copy, transmit, use, create derivative works from, or otherwise exploit all Submitted Content. You hereby waive any moral rights (Droit Moral) you may have to such Submitted Content and agree that you waive any claims you may have under any theory of law or equity regarding our use in any manner of any Submitted Content.

Additionally, all Submitted Content is deemed to be and warranted by you to be non-confidential and non-proprietary. By providing Submitted Content, you agree that we may use, disclose, or otherwise exploit the Submitted Content in any manner. You also agree that we are not responsible for the conduct of other users of our platforms or any third parties with whom you or we share your Submitted Content.

You acknowledge that Academy Ecommerce, including but not limited to its products, graphics, user interface, audio clips, video clips, editorial content, templates, and the scripts and software used to implement our products, contains proprietary information and materials that are owned by Academy Ecommerce and/or its licensors. This content is protected by applicable intellectual property laws, including copyright, and is covered under the Digital Millennium Copyright Act (DMCA).

All content provided by Academy Ecommerce is our intellectual property and is protected by copyright and other intellectual property laws. Unauthorized use, reproduction, distribution, or creation of derivative works from our content is strictly prohibited and may result in legal action. We actively enforce our rights under the DMCA to protect our intellectual property.

Notwithstanding any other provision of this Agreement, Academy Ecommerce and its licensors reserve the right to change, suspend, remove, or disable access to any products, content, or other materials comprising a part of the Academy Ecommerce brand at any time without notice. In no event will Academy Ecommerce be liable for making these changes.

Prohibited Content: Submitted Content shall not contain any of the following (hereinafter “Prohibited Content”) and You agree not to submit any of the following Prohibited Content:

Submissions that promote any commercial activity other than commercial activity provided through Our Platforms.
Submissions that are illegal, promote or advocate illegal activity, or otherwise violate the criminal or civil laws of any jurisdiction.
Submissions that are libelous, slanderous, defamatory, abusive, offensive, inflammatory, or otherwise objectionable.
Submissions that are intended to harass, vilify, or annoy any third party.
Submissions that are discriminatory against any individual on the basis of any personal characteristics.
Submissions that are indecent, pornographic, or otherwise contain sexually explicit material or language.
Submissions that infringe on any copyright, trademark, patent, trade secret, or other intellectual property or other rights of any third party.
Submissions that infringe on the personal rights of any individual including but not limited to any rights of privacy or publicity.
Submissions that purport to originate from any individual or entity other than the individual actually submitting the content.

Termination of Access

We reserve the right to suspend, restrict, or revoke access to our Platforms to any User at any time in the exercise of Our sole discretion.

Cooperation with Legal Process

We reserve the right to assist law enforcement in the investigation of any crime or occurrence and to cooperate with any legal process in the exercise of Our sole discretion.

Participation in Events

From time to time, We may offer events in which attendees of Our events may interact with one another and/or with Our staff and/or with Our invited guests. If You attend or participate in any of these events, whether by attending in person or through any of Our Platforms, You agree to the following terms and conditions. If You do not agree, do not attend these events.

Prohibited Content: You agree not to submit any Prohibited Content as defined in these Terms & Conditions.

Termination/removal: You may be removed from any event in the exercise of Our sole discretion.

Appearance Release: You agree that We may record any appearance by You at any event (whether Your appearance is in person or through any of Our Platforms) which appearance may include Your name, likeness, photograph, voice, dialogue, sounds, biographical information, personal characteristics, or other personal identification captured by Us or submitted by You during the course of an event (collectively such data is “Your Appearance”). We may use or otherwise exploit Your Appearance along with any Submitted Materials as defined in these Terms & Conditions in any manner throughout the universe in perpetuity and in any and all media now known or hereafter devised without any monetary compensation to You whatsoever. You understand that any dispute regarding the use of Your Appearance will be subject to the Dispute Resolution provision set forth in these Terms & Conditions. In the event that any Arbitrator or other tribunal finds that Our use of Your Appearance requires compensation, You agree that We may use Your Appearance in any manner for the sum of five hundred United States dollars which payment shall constitute a retroactive license.

Intellectual Property

User Content

“User Content” refers to all content created and posted by you, which includes but is not limited to audio, video, images, photographs, logos, illustrations, animations, tools, written posts, comments, data, text, software, graphics, scripts, themes, and/or interactive features. By posting, downloading, displaying, performing, transmitting, or otherwise distributing any User Content on our platforms, you grant us a transferrable, perpetual, irrevocable, worldwide, royalty-free, non-exclusive license (including the right to sublicense) to use, possess, copy, transmit, publicly display, distribute, sell, host, store, cache, disclose, perform, modify, edit, translate, reformat, import, export, and prepare derivative works of such User Content through multiple tiers of distribution in any and all media now known or hereafter invented.

You retain ownership of all intellectual property rights in your User Content. However, you acknowledge that once you post something online, it may be practically impossible to remove all copies. We are under no obligation to post or use any User Content you provide and may remove User Content at our sole discretion. We may publish or disclose your name in connection with your User Content.

By posting User Content on our platforms, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, or otherwise distribute User Content. You agree that Academy Ecommerce may publish or otherwise disclose your name in connection with your User Content.

No License and Prohibited Use

You may not directly or indirectly copy, display, perform, distribute, create derivative works from, modify, or otherwise exploit Our Materials except as may be permitted for specific content as part of a transaction involving our services. You may not use any of Our Materials, including trademarks, logos, or trade names, without our express prior written permission.

You agree not to upload, download, display, perform, transmit, or otherwise distribute any material or content that:

Is libelous, defamatory, obscene, pornographic, abusive, or threatening.
Advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation or this Agreement.

Academy Ecommerce reserves the right to terminate your access, receipt, transmission, or other distribution of any such material or content on our platforms and, if applicable, to delete any such material or content from our servers. We intend to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of this Agreement or applicable laws.

We reserve the right, but do not assume the obligation, to monitor transactions and communications that occur through our platforms. If we determine, at our sole and absolute discretion, that a user has breached a term or condition of this Agreement, or that a transaction or communication is inappropriate, we may cancel such a transaction or take any other action to restrict access to or the availability of any material or content that may be considered objectionable, without any liability to you or any third party.

Third Party Rights: Some content appearing in our Platforms may be owned by third parties and are licensed for use by Us. You may not directly or indirectly copy, display, perform, distribute, create derivative works from, modify, or otherwise exploit any third-party content except as may be permitted for specific content as part of a transaction involving Our services. Trademarks and trade names of third parties remain the ownership of those third parties and may not be used without the permission of their respective owners.

Allegations of Infringement (DMCA)

If You believe that any of Our Materials violates Your copyright(s) or other rights, You may request removal of those materials from Our Platforms by submitting written notice in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”). Your notice must include the following:

Your name, address, and contact information.
A copy of the work(s) You believe are being infringed upon within Our Platforms.
A readily identifiable description and location within Our Platforms of the work(s) You believe are infringing.

A statement signed by You attesting that You are acting on behalf of the copyright owner and that You believe in good faith that the works You identified as infringing are being used without authorization.

Send your DMCA Notice to:

Rezolutions Digital LLC

2875 Northeast 191 Street Suite 500 - #225

Aventura, FL 33180

Limitation of Liability

As-Is / As-Available: All of Our Platforms and Our Materials are provided to You on an as-is and as-available basis. We provide no guarantee that Our Platforms or Our Materials will be available at any given time or through any given device.

No Warranties Expressed or Implied: Your use of Our Platforms and Our Materials is at Your own risk. We make no warranty, express or implied, regarding Our Platforms, Our Materials, or the accuracy, applicability, or usability of Our Materials for any purpose. We make no warranty that use of Our Platforms is free of viruses or other harmful or incompatible software that may damage any device on which You view Our Platforms or Our Materials. We disclaim any and all warranties of any kind, express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for any particular purpose.

Not Liable for Content: You assume any risk associated with any reliance You place on Our Materials, whether such content is provided by Us or by any Users of Our Platforms or any other third parties.

No Legal Advice: Our Materials are not to be construed as legal advice in any manner. You should consult an attorney of Your choosing regarding any legal matter that You may have and not rely on any of Our Materials in making any decisions or taking or refraining from any actions.

Opinions Expressed are of Individuals: Our Materials may contain opinions regarding a particular subject. In such event, the opinions expressed are those of the individual authors of those materials and are not to be construed as Our opinions. We are not responsible for any such opinions.

Third-Party Links: We are not liable for any content or otherwise contained on any website or otherwise that You may encounter when following any link to any third-party.

Limitation of Damages: To the maximum extent permitted by law, in no event shall Rezolutions Digital LLC, its licensors, licensees, affiliates, or partners, or the officers, directors, shareholders, equity-holders, members, employees, agents, or attorneys of same be liable for any special, punitive, incidental, indirect, or consequential damages or any damages whatsoever, including without limitation any claims for damages arising from loss of use, loss of data, loss of profits, or any other such damages under any theory of liability arising out of or in connection with the use of Our Platforms or Our Materials. You are solely responsible for any loss, claims, or damages arising from any of Your Prohibited Conduct or Prohibited Submissions.

Indemnification

You agree to indemnify and hold harmless Rezolutions Digital LLC, its licensors, licensees, affiliates, or partners, and the officers, directors, shareholders, equity-holders, members, employees, agents, or attorneys of same from and against any claim arising from or related to Your breach of these Terms & Conditions and/or Your Prohibited Conduct and/or Your Prohibited Submissions.

Updates to Terms & Conditions and Privacy Policy

From time to time, as Our Platforms and Our Materials evolve, we will update our Terms & Conditions and Privacy Policy. You agree to confirm that You have read and understood our most up-to-date Terms & Conditions and Privacy Policy prior to each occasion in which you access Our Platforms and Our Materials. We will post the date on which Our Terms & Conditions and Privacy Policy have been updated at the top of Our Terms & Conditions and Privacy Policy. We are under no obligation to provide you an e-mail or other notice regarding any updates to Our Terms & Conditions or Privacy Policy. Your continued access to Our Platforms and Our Materials constitutes consent to and agreement with these changes.

Dispute Resolution

In the unlikely event that You have a dispute with Us regarding Your use of Our Platforms or Our Materials, regarding or Our products, services, subscriptions, or memberships, Our Privacy Policy, Our Terms & Conditions, Your relationship with Us (contractual or otherwise), or any other claim (collectively “Disputes”), and we are unable to resolve that dispute through informal communications between Us, You agree that any such Disputes will be subject to the following dispute resolution:

Any Disputes shall be resolved by binding arbitration before a single arbitrator in accordance with the then-existing rules of the Ninth Circuit Office of Dispute Resolution Services. (See: https://www.flcourts.org/Resources-Services/Alternative-Dispute-Resolution/Dispute-Resolution-Centers/Orange-County-and-Osceola-County.) In the event that such arbitration service is no longer operating, then the Arbitration service of the American Arbitration Association shall substitute. Venue for any such dispute shall be the County of Orange (Orlando), Florida and Florida laws shall apply. You further agree that this dispute resolution mechanism shall be Your sole means to seek a remedy for any Dispute and that You will not engage in any class action or other collective action regarding any Dispute You may have with us. You understand that by voluntarily providing information to Us by using Our Website or by otherwise engaging in any transaction with Us involving Our products or services, that You are waiving any rights to a trial by jury or to join any collective or class action litigation involving any Dispute.

Additional Legal Terms

Integration: These Terms & Conditions, along with Our Privacy Policy and any specific additional terms related to any specific transaction(s) regarding our products, services, or subscriptions (collectively “Our Agreement”), constitute the entire agreement between You and Us and supersede all prior and contemporaneous understanding, agreements, representations, and warranties, written or oral. You may not make any changes to these agreements without Our written consent.

Severability: If any provision(s) or term(s) of Our Agreement are held by any tribunal to be invalid or unenforceable, the provision or term shall be deemed modified and interpreted in a manner so as to achieve the intent of the original provision or term. All other provisions and terms of Our Agreement shall remain in full force and effect.

No Waiver: No waiver of or failure to enforce any particular instance of any breach of Our Agreement shall be deemed a continuing waiver of any provision or of any subsequent breach of Our Agreement.

Injunctive Relief: You agree that any breach or threatened breach of Our Agreement will damage Us in a manner that will render damages at law to be inadequate. Accordingly, You acknowledge that We may bring an action for injunctive relief against You for any breach or threatened breach of Our Agreement in addition to any action for monetary or other damages. We may bring such an action for injunctive relief in any court of competent jurisdiction or before an arbitrator selected under this Agreement.

Injunctive Relief Waiver: You, as a condition of entering into Our Agreement, hereby waive any right to seek injunctive relief in any form that may impair or impede the display, distribution, or other exploitation of Our Materials, and under no circumstances shall You be entitled to equitable relief or to restrain or enjoin the use of Our Platforms or the distribution of any of Our Materials.

Our Successors-in-Interest: Our Agreement shall inure to the benefit of any of Our successors-in-interest. You agree that We may transfer any and all data that You have submitted to Us or that We have collected from You to our successors-in-interest without notice. Our successors-in-interest shall be subject to Our Privacy Policy.

Notices for Florida Users

Florida Department of Agriculture and Consumer Services

Division of Consumer Services

Phone: 1-800-HELP-FLA (1-800-435-7352) or 1-800-FL-AYUDA (1-800-352-9832)

Live Chat: Available on their website

Address: 200 East Gaines Street, Tallahassee, FL 32399-0322

Contact Information

Rezolutions Digital LLC

2875 Northeast 191 Street Suite 500 - #225

Aventura, FL 33180

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